LLOYDS CUSTOMERS Face hours of frustration in mobile banking outage


Lloyds, Halifax and Bank of Scotland customers were left without mobile and online banking for hours on New Year’s Day.

Banks in the Lloyds group suffered an outage on the app and website which took several hours to fix.

Some customers voiced their frustration on Twitter with one saying: “Banking app is down! Just when I was feeling brave enough to check my balance after Xmas!”

In a statement issued in the early afternoon, Lloyds Bank apologised and said internet and mobile banking had gone back to normal.

Account holders were able to use cash points and telephone banking services during the online outage, but no branches were ope